Autocomplete Dialog

Updated 8 months ago by Alex Plugaru

Autocomplete dialog can help you find the correct Gorgias template wherever you type.

For example, if you have a template that tells users to check their spam inbox:

Title: Add note about Spam folder
              Note: If you can't find the e-mail, please check your
              'Spam' folder in order to find the missing e-mail.

Press "CTRL + Space" in the body of your email. A small popup will appear allowing you to choose the correct template.

You can find the above template by typing spam in the search box.

CTRL + Space keyboard shortcut can be changed in Gorgias Templates Settings.

Disabling Autocomplete Dialog

Autocomplete Dialog is great, but if you want to disable it, you can do so by accessing the extension’s Settings.

How did we do?